What should you do if you find the white blender connection point damaged or defective during use?

1. Make sure the attachment latched before pressing the switch, idle running will accelerate the damage of the connecting point or make it melt.

2. Make sure the white joints are dry before use. Do not rinse directly with water.

3. Ask for replacment

Can this immersion blender work with ice cubes or frozen food such as frozen fruit for smoothies?

1. The immersion blender can crush ice or small pieces of frozen fruit but should be used in short bursts, allowing it to rest between uses.

2. Blending large ice blocks or whole frozen fruit may cause motor overheating or damage.

Is it suitable for blending hot liquids or soups?

1. Yes, made of 100% food grade stainless steel, the stick blender are mainly used to make hot soups, smoothie, baby food, puree, etc.

2. Please add water or some liquid while blending to enhance performance and extend the blender’s lifespan.

Are these immersion blender attachement dishwasher safe?

The blending shaft, whisk, and frother are dishwasher-safe (Max temperature 167℉), the motor unit and chopper lid can be quickly wiped clean. For best results, we recommend hand washing because all parts are easy to detach and rinse.

How can I contact the seller if I have some problems with the blenders?

If you're experiencing issues with the product's performance or operations or any other problems you can reach us through the "Contact Seller" option on Amazon, and we will respond promptly to assist you.